Our Complaint Policy

SHARE is committed to ensuring compliance with applicable privacy legislation.

Family and Community Services Complaint Policy

SHARE Family and Community Services Society will respond to all complaints from people about our service, staff, agency policy or practice.

  • You have the right to bring forward complaints.
  • You will be informed of the procedure for reviewing the complaint.
  • All complaints are documented and investigated by the Supervisor or Director.
  • You will be informed of the result of your complaint.
  • The Chief Executive Officer is advised of all complaints.
  • Complaints made about programs funded by the Ministry of Child and Family Development are shared with the Ministry.
  • Complaints alleging negligence or abuse of clients are brought to the attention of the Chief Executive Officer immediately.

Our first annual CFOX Santa Fox 50/50 is here!

Where 50% of the pot goes to SHARE Family and Community Services – connecting, engaging and strengthening families. The other 50%? Oh... that’s gonna look good in your savings account!! It’s the biggest 50/50 draw of the year with a total pot of up to $250,000! The Santa Fox 50/50 Winner will be announced on December 17th at 7am with the Jeff O'Neil Show!

PURCHASE YOUR TICKETS HERE: cfoxsantafox.rafflenexus.com

Single Ticket for $5;

20-Ticket Pack for $20;

100-Ticket Pack for $40;

300-Ticket Pack for $100


Show your support to help the less fortunate in our communities on our Santa Fox 50/50 Donation day - December 17th!

All day long, we'll be encouraging listeners/businesses/everyone to donate online to SHARE Community & Family Services!

Presented by: Metro Ford, in your community since 1965.

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